[경제경영] 고객관리-User Empowerment Striking Back for the Customers of Academ…
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Download : [경제경영] 고객관리-User Empowerment Striking Back for the Customers of Academic Libraries.ppt
Download : [경제경영] 고객관리-User Empowerment Striking Back for the Customers of Academic Libraries.ppt( 27 )
User Empowerment : Striking Back for the Customers of Academic Libraries
Table of Contents
Introduction
Who are our customers
What is the role of ‘stakeholders’
What do our customers need
What do our customers expect
How satisfied are our customers
Customer charters
Service Level Agreements (SLAs)
Does charterism empower library users …(skip)
[경제경영] 고객관리-User Empowerment Striking Back for the Customers of Academic Libraries
설명
[경제경영] 고객관리-User Empowerment Striking Back for the Customers of Academic Libraries , [경제경영] 고객관리-User Empowerment Striking Back for the Customers of Academic Libraries경영경제레포트 , 경제경영 고객관리 User Empowerment Striking Back for the Customers of Academic Libraries
경제경영,고객관리,User,Empowerment,Striking,Back,for,the,Customers,of,Academic,Libraries,경영경제,레포트
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레포트/경영경제
[경제경영] 고객관리-User Empowerment Striking Back for the Customers of Academic Libraries
순서
다.